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The Analytics Certification Board (ACB) oversees the Certified Analytics Professional (CAP) program. The ACB is both a standard setting and assessment body for professionals in the analytics field, and is comprised of highly-regarded analytics and operations research professionals.


Advancing the use of analytics by setting agreed upon consensus standards for the profession


Advance the analytics profession by providing a high-quality program of certification and promoting continuing competence for practitioners.

2018 - 2019 Membership

Chair: Jack Levis, UPS
Vice-Chair: Nice Wzientek, CAP, Independent Peter Partners
Randy Bartlett, PhD, CAP, Blue Sigma Analytics
Aaron Burciaga, CAP, Analytics2Go
Linda Burtch, Burtch Works
Allen Butler, PhD, Daniel H. Wagner Associates, Inc., ex officio
Tom Davenport, PhD, Babson College
Bill Franks, International Institute for Analytics
Laurie Garrow, CAP, Georgia Tech
Arnold Greenland, PhD, CAP
Jeanne Harris, Columbia University in New York
Michael Rappa, PhD, NCSU/Institute for Advance Analytics
Erick Wikum, PhD, Wikalytics
Beverly Wright, PhD, CAP
Melissa Moore, INFORMS Exec. Director, ex officio


CAP® appreciates the support of our partners and the role they play in promoting the value and importance of the Certified Analytics Professional Program.

Please contact if your organization is interested in learning more about the benefits and opportunities of joining of our Partner Program.

See our Current Partners

Jack Levis is Senior Director of Process Management for UPS; responsible for operations strategy, execution, and operations research.

The projects that Levis' group manages have used advanced analytics to reengineer current processes in an effort to streamline the business and maximize productivity.

Under Levis' direction, UPS completed the integration of multiple operations systems, requiring extensive system engineering, usability and analytics provisions. These systems ultimately synchronize the flow of data throughout UPS, allowing the seamless movement of goods, funds and information.

Levis was the business owner, process designer and program manager for UPS' award-winning Package Flow Technology suite of systems. His team designed UPS' next generation of dispatching technologies using advanced optimizations. The world class optimizations and systems called ORION are beginning deployment and will provide significant additional benefits to UPS.

Levis earned a Bachelor of Arts in Psychology, from California State University, Northridge, and a Master's Certificate in Project Management from George Washington University.

Nick Wzientek serves is the Vice President of Operations Research and Analytics at Rocky Mountain Resources responsible for the application and validation of advanced analytics techniques to drive profitably across all assets.

Prior to Rocky Mountain Resources, Nick served as Director of Pricing for Vistar, a snack, candy, concessions, and beverage distributor. Where he was responsible for creating a new internal capability in pricing analytics to drive organizational sales and profit performance. Prior to Vistar, Nick established and led the Enterprise Analytics team at Sports Authority where his team provided analytical services across all domains of retail including operations, merchandising, finance, marketing, and eCommerce. His team specialized in forecasting, longitudinal data analysis, experimental design, mathematical programming, and customer analysis.

Prior to Sports Authority, Nick worked for Booz Allen Hamilton as an Operations Research Analyst where he supported the United States Air Force in a variety capacities including planning and operations, personnel, foreign affairs, and foreign language development. Nick initially started his career as an officer in the United States Air Force, serving as a B-2 Flight Test Analyst and employing experimental design techniques to evaluate and assess the mission effectiveness of the B-2.

Nick holds the CAP designation, a M.S. in Operations Research from Southern Methodist University, and a B.S. in Operations Research from the United States Air Force Academy.

Bartlett is a statistician, big data scientist, business analytics leader, author, co-founder of About Data Analysis and owner of Blue Sigma Analytics. He provides business analytics and data science consulting for direct clients and subcontracting for other consulting companies. Bartlett has built attrition models, promotion response models, monthly thresholds for customer complaints, drug stability, corporate risk, et al. for banks, pharmaceuticals, health insurance, etc. He worked with Infosys to build a cross-industry Business Analytics practice from 7 to 18—performing business development; managing client relationships; and leading a team of practitioners and has worked with clients on CoE (Center of Expertise) organization for analytics and on solutions for big data.

Bartlett provides services for everything from strategic consulting for business analytics to data analysis and data management; those services are reflected in his book, A Practitioner’s Guide to Business Analytics, his workshops, and presentations. His experience comes from a number of industries including: financial services, pharmaceuticals, health care, insurance, manufacturing, telecommunications, et al.

He has experience leading analytics teams and has a Ph.D. & M.S. Department of Statistics, Texas A&M University; B.S. Computer Science & Statistics, Iowa State University. Bartlett holds several patents and has two industry certifications: CAP® (INFORMS) & PSTAT® (ASA).

Aaron Burciaga CAP is an Analytics Executive at Accenture LLP - he is the Global Lead for Defense Analytics and a Global Lead for the Accenture Insights Platform.

He continues military service as Reserve Marine Officer supporting the CIO Headquarters Marine Corps-Pentagon and is a veteran of the Iraq War (Fallujah, Operation Iraqi Freedom). Aaron's technical interests are at the crossroads of advanced analytics, global logistics, and information management.

His research, development, and application of methods in Operations Research have resulted in multiple million and billion dollar cost savings/aversion studies. In 2013, Aaron was awarded the Military Operations Research Society (MORS) Rist Prize for "outstanding practical application in OR." He is a three-time nominee for the Barchi Prize. Aaron is the Chair of the INFORMS Analytics Maturity Model.

Aaron holds a M.S. in Operations Research from the Naval Postgraduate School and a B.S. from the United States Naval Academy.

Bio to come.

C. Allen Butler is President and CEO of Daniel H. Wagner Associates Inc. He has a PhD in Mathematics from University of Illinois, Champaign – Urbana and is a published author of several mathematical papers in refereed journals and a larger number of papers in conference proceedings.

He values a continuing healthy relationship between practitioners and academics.

A long-time member of INFORMS, Allen served as a company representative to the INFORMS Roundtable (2000-2017), organized meetings, served on multiple committees (Wagner Prize, Edelman Gala, Analytics Section), and acted as liaison to various INFORMS communities, the INFORMS President and the INFORMS Board.

Tom Davenport holds the President's Chair in Information Technology and Management at Babson College. His books and articles on business process reengineering, knowledge management, attention management, knowledge worker productivity, and analytical competition helped to establish each of those business ideas.

He has authored or co-authored nine books for Harvard Business Press, Competing on Analytics: The New Science of Winning (2007) and most recently Big Data at Work (2014). His byline has also appeared for publications such as Sloan Management Review, California Management Review, Financial Times, Information Week, CIO, and many others. Davenport has an extensive background in research and has led research centers at Ernst & Young, McKinsey & Company, CSC Index, and the Accenture Institute of Strategic Change. Davenport holds a B.A. in sociology from Trinity University and M.A. and Ph.D. in sociology from Harvard University. For more from Tom Davenport, visit his website

Bill Franks is Chief Analytics Officer for Teradata, providing insight on trends in the analytics & big data space and helping clients understand how Teradata and its analytic partners can support their efforts.

In addition, Bill is a faculty member of the International Institute for Analytics and the author of the book Taming The Big Data Tidal Wave. He is also an active speaker and blogger. Bill's focus has always been to help translate complex analytics into terms that business users can understand. His work has spanned clients in a variety of industries for companies ranging in size from Fortune 100 companies to small non-profit organizations. Bill earned a bachelor's degree in Applied Statistics from Virginia Tech and a master's degree in Applied Statistics from North Carolina State University. You can learn more about Bill at

Bio to come.

Bio to come.

Jeanne Harris is a faculty member at Columbia University, where she teaches a graduate level course on Business Analytics Management.

Ms. Harris is the former Global Managing Director of Information Technology Research at the Accenture Institute for High Performance in Chicago where she led the Institute's global research agenda in the areas of information, technology, and analytics. During her more than 35 years at Accenture, she led various consulting practices, including business intelligence, analytics, and data warehousing. In 2009, she received Consulting magazine's Women Leaders in Consulting award for Lifetime Achievement.

Ms. Harris is the co-author of Competing on Analytics: The New Science of Winning, which explains how high-performance businesses are building competitive strategies around data-driven insights that are generating impressive business results. Harvard Business Review editors named the book one of the top breakthrough ideas of the 21st century. Her latest book (with co-authors Tom Davenport and Bob Morison), Analytics at Work: Smarter Decisions, Better Results, shows how organizations can create an analytical capability that enables them to routinely make better decisions in every aspect of their business.

Michael Rappa is the founding director of the Institute for Advanced Analytics and a member of the faculty in the Department of Computer Science at North Carolina State University. As head of the Institute, he leads the nation's first Master of Science in Analytics.

Dr. Rappa has over 25 years of experience working across academic disciplines at the nexus between management and computing. Rappa created Managing the Digital Enterprise, an award-winning website devoted to the study of management in the digital world – a precursor to massive open online courses (or MOOCs). In 2010, Rappa presided as General Co-chair at the 19th International World Wide Web Conference. He co-chaired TechAmerica Foundation's Big Data Commission in 2013, and was elected to the Board of Directors of the Digital Analytics Association in 2014. He is a member of the Analytics Curriculum Advisory Group for The Association to Advance Collegiate Schools of Business (AACSB International).

Rappa is a recipient of the Award for Graduate Teaching Excellence, the Outstanding Extension Service Award, and the Gertrude Cox Award for Innovative Excellence in Teaching and Learning with Technology. He is also winner of the MERLOT Award for Exemplary Online Learning; a four-time recipient of IBM Faculty Research Awards; and was twice named a finalist for the Epton Prize by the editors of R&D Management.

Jim William's specialty is applying operations research and advanced analytics to solve difficult business problems. He is the Principal Consultant, Xpress Optimization at FICO where his role is to help organizations understand the potential of applying optimization methods to quickly solve tough business problems.

Formerly, Jim was Manager Advanced Analytics at Land O'Lakes, where he applied operations research and advanced analytics methodologies to solve a broad range of strategic, tactical and operational business problems in the CPG and agribusiness sectors.

A long-time member of INFORMS, Jim is the 2016 president of the Analytics Section. He is also a member of the core group developing the Guide to the Analytics Body of Knowledge and has been a key volunteer in the development of the INFORMS Analytics Maturity Model.

Jim has a Master's degree in Forestry - Operations Research from the University of Minnesota Twin Cities.

Erick is an independent analytics consultant for Wikalytics, LLC. He earned a B.S. degree in Operations Research and Mathematics from the U.S. Air Force Academy and M.S. and Ph.D. degrees in Operations Research from the Georgia Institute of Technology. For over 25 years, he has helped his clients within various industries including freight transportation, logistics, heavy equipment manufacturing, oil and gas, retail and agribusiness to make better, data-driven decisions and to achieve improved resultant outcomes. Prior to founding Wikalytics, Dr. Wikum served as an internal and external analytics consultant for the U.S. Air Force, Norfolk Southern, Schneider, IBM and Tata Consultancy Services. Erick is very active within the Institute for Operations Research and the Management Sciences (INFORMS) and currently serves as president of the 2,900-member Analytics Society and as an Associate Editor of the INFORMS Journal on Applied Analytics.

Bio to come.

Melissa Moore is Executive Director of the Institute for Operations Research and the Management Sciences (INFORMS), which created and administers the Certified Analytics Professional program.

Prior to joining INFORMS, Moore was a partner with the Delta Communications Group, a consulting business. Previously, she spent 12 years as Executive Vice President and foundation officer at the American Society of Agriculture and Biological Engineers (ASABE). She also served as the Executive Director of AACE International (Association for the Advancement of Cost Engineering). Her association work also includes a term with the American Association of Engineering Societies, based in the Washington, D.C. area.

Moore earned her BA in Political Science from Wells College.