Scheduling an Exam

After your CAP or aCAP application is approved and the exam fee paid, candidates will receive an email from the exam provider in 3-5 business days with instructions for scheduling the exam.

Special Exam Arrangements

INFORMS complies with the Americans with Disabilities Act (ADA). INFORMS strives to ensure that no individual with a documented disability is deprived of the opportunity to take the certification exam solely by reason of that disability provided that reasonable special accommodations can be made.

To request special accommodations, candidates must complete the INFORMS Certification Exam Special Accommodations form. The form includes a statement of the disability and a space for verification by a medical or mental health professional. Candidates must provide all documentation with their application and fees at least 45 days prior to a desired exam date. INFORMS also requires that applicants notify INFORMS of any requests for special accommodations prior to scheduling the exam.

CAP Special Accommodations Form

Testing Centers

CAP uses Kryterion Global Testing Solutions as their exam provider. There are both online and in-person options to sit for the exam. Their network utiizes 1,100+ testing centers in 120 countries to securely proctor in-person and online exams worldwide.

Info on Kryterion Testing Center Locations
 

Should the need arise to reschedule a CAP exam, candidates must do so through the exam vendor's site at least three business days prior to the scheduled exam date, except in cases of emergency (examples of such can be found in the FAQs section below). Candidates doing so will have their exam rescheduled at no additional cost.

Access Kryterion Rescheduler
 

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Things to Keep in Mind

The CAP exam is a written exam composed of 100 multiple-choice questions, each with four possible answers. There is only one correct answer for each question. Candidates are given three hours to complete the exam.

Tip 1

Take your time while reading the exam questions. If necessary, read each question two or three times. You will have, on average, nearly two minutes per question.

Tip 2

If you start to feel fatigued, taking short breaks can help. You’re encouraged to use the full three hours to complete the exam.

Tip 3

Remember to pace yourself. We recommend that you set goals for completing a certain number of questions over a given increment of time – for instance, 30-35 questions each hour.

Tip 4

Answer the questions in order. Failing to do so may increase the likelihood that you forget to complete some exam questions.

Tip 5

There is no benefit to skipping questions on the exam. Each blank question will be counted as an incorrect answer.

Tip 6

It can be useful to employ test-taking strategies such as eliminating incorrect answer choices first and relying on your initial impressions rather than second-guessing answers.

 
 

Frequently Asked Questions

Where and when is the examination offered?

How do I schedule the exam?

How can I reschedule or cancel my exam?

What happens if I am late to or miss my exam?

An emergency caused me to miss my exam! What can I do now?

How can I arrange special accommodations for testing?

Where and when is the examination offered?

The certification exam is offered on a continual basis at computer-based testing centers throughout the world.

How do I schedule the exam?

To schedule the computer based exam:

  1. Apply and get approved.
  2. Pay for the exam using the payment link in the Prolydian page.
  3. You will receive email instructing you how to log in to our testing partner Kryterion's Webassessor system.
  4. Schedule the exam at a convenient time for you.
How can I reschedule or cancel my exam?

Candidates must do so through the exam vendor’s site at least three business days prior to the scheduled exam date, except in cases of emergency. Candidates doing so will have their exam rescheduled at no additional cost. You can access Kryterion's Rescheduler here.

Candidates wishing to cancel the exam may receive a refund of the exam fee less a $100 processing fee in some circumstances. Candidates requesting to cancel their exams less than three business days before their scheduled exam date will not receive a refund and will be required to pay a rescheduling fee to reschedule their exams.

What happens if I am late to or miss my exam?

Candidates who arrive more than 15 minutes late or fail to arrive for a scheduled exam forfeit their exam fees.

An emergency caused me to miss my exam! What can I do now?

INFORMS understands that there may be situations when cancellations are required by circumstances beyond the candidate’s control, including:

  • Natural disasters;
  • Medical emergencies;
  • Travel cancellations;
  • Death or illness of an immediate family member;
  • Inclement weather; and
  • Exam facility power failure.

INFORMS staff will handle these situations on a case-by-case basis. Candidates will be expected to submit written and possible supporting documentation to avoid a cancellation penalty. In the event of exam cancellation due to inclement weather, power failure, or other unforeseen circumstances that make holding the exam untenable, affected candidates will be able to reschedule at no additional cost.

How can I arrange special accommodations for testing?

We comply with the Americans with Disabilities Act (ADA) and will arrange special accommodations for those who require them. Either fill out the form below or contact info@certifiedanalytics.org for those arrangements. 

CAP Special Accommodations Form